Step 1 — Unboxing & first inspection
When you open the box, notice the device's packaging details and any seals. The physical condition matters: bends, cuts, or missing labels should prompt you to stop and contact the vendor. The authentic Trezor packaging is minimal and sturdy. Keep boxes and documentation until setup is complete — they can serve as proof if something seems wrong.
Step 2 — Connect to the recommended start page
Navigate to the official start page to begin: Trezor Wallet Setup - Trezor.io/start. Prefer typing the address manually into the browser bar (or use an official bookmark). Do not follow links from unknown emails or social posts. The setup flow will guide you through installing Trezor Suite or using the web-based interface depending on your model and preferences.
Firmware verification and authenticity
At the beginning, the device may prompt you to install or update firmware. Verify the firmware signature where the interface directs you — this step confirms the device runs authentic Trezor code. If the site or device warns about mismatched signatures, stop and seek support from official Trezor documentation or support channels.
Step 3 — Create a new wallet
Choose "Create new wallet" on the interface. The device will generate a recovery phrase (usually 12, 18, or 24 words depending on your choice). This phrase is the ultimate key to your funds. Never capture the recovery phrase with a camera or digital device. Never type it into a computer. Use paper, or an engraved steel plate for best longevity.
Securely recording your recovery phrase
Record the words in the exact order shown. Many users copy the phrase twice and store the copies in separate secure locations (for instance, a home safe and a safety deposit box). Consider using a fireproof, waterproof medium. After recording, the device will usually request you to confirm random words to prove you wrote them down correctly.
Step 4 — Set a PIN
A PIN adds a local protection layer on the device itself. Choose a PIN that's memorable but not trivially obvious (avoid birthdays and sequences). If you forget the PIN, recovery via the recovery phrase is still possible — but a lost phrase with a forgotten PIN risks funds if the phrase was not stored safely. Use the device interface to set and confirm your PIN.
Advanced: passphrase (optional)
A passphrase is an optional extra word you can add to the recovery phrase to create an additional hidden account. Treat a passphrase like a password — if lost, access to funds can be permanently lost. Only use passphrases if you understand the tradeoff between security and recoverability.
Step 5 — Install Trezor Suite or use web interface
Trezor Suite is the official desktop experience that simplifies managing multiple accounts, coins, and firmware. Follow official guidance from the start page to download the correct version for your operating system. After installing, connect your device and open the suite to complete final device integrations and coin discovery.
Step 6 — Test with a small transaction
Always send a small test amount to and from your Trezor before moving larger sums. Confirm the receiving address on the device's screen (not just on your computer). When you send, also verify the amount and destination on the hardware display prior to approval.
Troubleshooting common issues
If the device fails to connect: try another USB cable, a different USB port, or a different computer. Update your browser and ensure any security software isn't blocking the site or the device. If you see a firmware or signature mismatch, do not continue until you verify the cause with official resources.
Security best practices (concise list)
- Keep recovery words offline and duplicated on secure mediums.
- Only use official links and software.
- Use a strong PIN and consider an optional passphrase only if you can manage it.
- Test with small transactions.
- Periodically check firmware updates from official channels.
Final notes & responsible custody
Hardware wallets like Trezor materially improve security, but they are one part of responsible custody. Consider your entire lifecycle: who else should know about the device, where backup phrases are stored, and how to pass access on should something happen to you. Use multi-signature solutions for very large holdings, and consult a trusted advisor for estate planning involving crypto assets.